Caregivers are essential
Family and unpaid caregivers often carry the coordination work that keeps supports in place.
Research & Insights
Supporting the caregivers who hold the system together.
LuAnn's doctoral research examines the experiences of caregivers navigating Maryland's Community Pathways Waiver, and how service systems, providers and policy can better support them.
- Program
- Doctor of Business Administration — Drexel University
- Status
- Doctoral candidate · Research in progress
- Context
- Maryland Community Pathways Waiver
Guiding questions
What the research asks.
- 1
What do caregivers experience as they enter and move through the Community Pathways Waiver?
- 2
Where do information gaps, administrative burden or coordination challenges create the most strain?
- 3
Which system, provider and policy practices most meaningfully support caregivers?
- 4
How might technology and better processes reduce friction for families and staff?
EditableGuiding questions are summarized for a general audience. Replace with approved wording from the research proposal if preferred.
Why it matters
Caregivers carry more than we see.
Systems can be complex
Waiver programs involve eligibility, planning and service steps that can be difficult to navigate.
Practice informs policy
Insight from people living the process can help providers and agencies design better supports.
Insights
Themes LuAnn writes and speaks about.
- Caregiver experience & navigation
- Person-centered service design
- Technology for human services
- Provider operations & quality
- Leadership in mission-driven organizations
Publications
No publications are listed yet. Verified articles, papers or presentations can be added here as they become available.
Connect
Exploring caregiver support in Maryland?
Researchers, agencies and family advocates interested in collaboration are welcome to reach out.